Your Partner in Seamless Shopify Store Management
Working together towards a common goal with the same purpose.
Shopify Maintenance and Support Services
Running a successful Shopify store takes more than pushing it live. You need to maintain its functionality, keep it updated, stay on top of SEO activities AND provide a seamless user experience.
Too much to do? Well, that's where Saikai comes in. Our Shopify maintenance and support services keep your store running at its optimum while you focus on what you do best: bringing joy and excitement to your customers.
Seamless User Experience
We ensure your customers enjoy a smooth, intuitive shopping experience that encourages purchases and builds loyalty to your brand.
Smooth Operations
Keep your Shopify store running flawlessly with regular updates, speedy troubleshooting, and proactive maintenance.
More Sales and Leads
Optimize your store for conversions with data-driven improvements and performance enhancements that lead to increased revenue.
Partner and Grow with Saikai
Don't settle for good enough. Strive for the best.
Small Team, Big Vibes
Laser focus on your project with dedicated attention from our tight-knit team of experts.
A Collaborative Approach
We work alongside you as partners, combining our expertise with your vision for optimal results.
No Long-Term Commitments
We go at your pace, with flexible engagement models that adapt to your business needs.
Why Perform Shopify Maintenance and Support?
Without sounding like a broken record, performing regular Shopify maintenance and support on your store is an essential part of your operations. Shopify stores require regular care and attention to ensure you're getting the maximum benefit.
Read more about how to manage and improve your Shopify performanceIt can be easy to let maintenance and support fall to the wayside - especially when you've got a million other things to think about. However, neglecting maintenance can lead to:
Downtime
Resulting in lost sales and frustrated customers who may not return.
Security Vulnerabilities
Without updates, your store is more susceptible to security threats.
Outdated Features
Keep up with Shopify's latest features to stay competitive in your market.
Poor User Experience
Inadequate performance or errors can harm your brand reputation and lose you sales.
Saikai's proactive approach ensures your store is always secure, functional, and up to date - just as it should be!
The Cost of Neglect
Research shows that e-commerce stores with regular maintenance experience:
- 23% fewer customer complaints
- 18% higher conversion rates
- 45% faster loading times
- 67% fewer security incidents
Saikai's Shopify Maintenance and Support Services
Whether you're just starting out with Shopify, or you're established in your market, we provide a range of services tailored to suit you.
Plugin and Theme Updates
Regular updates for both your theme and plugins to keep your store running smoothly and conversions coming in.
Third-party App Integration
Got an app but not sure how to integrate with your Shopify store? We'll take care of the technical bit and ensure a seamless integration.
Adding New Functionality
Adding new functionality shouldn't be intimidating. With our support, we'll get your new features up and running in no time at all.
Performance Monitoring
Continuously monitor your store's performance and optimize its speed to deliver a quick and easy shopping experience.
Code Audit
A deep dive into your current code and internal structure to identify areas for improvement and assure long term success.
Store Improvements
Recommendations on steps you should take to get the most out of your Shopify store. Functionality, performance, design... you name it, we got it!
Bug Fixes and Troubleshooting
Nobody likes when things go wrong. Our experts are on hand to swiftly discover and fix any issues, minimizing disruptions to your operations.
Ongoing Support
Set and forget really isn't our style. Always ready to help and answer any questions you have throughout our partnership.
Store Updates and Optimization
Stay compatible with the latest Shopify updates. From theme updates to feature enhancements, leverage all of Shopify's capabilities.
Ongoing Support, Tailored to You
Every business is unique, and so are our maintenance and support plans. Whether you need occasional help or something longer term, we've got you covered.
Low Demand
Perfect for small stores with occasional needs
- Up to 5 hours of maintenance per month
- Priority email support
- Plugin and theme updates
- Monthly performance report
- Basic SEO monitoring
High Demand
Comprehensive coverage for growing businesses
- Up to 15 hours of maintenance per month
- 24/7 emergency support
- All plugin and theme updates
- Weekly performance reports
- Advanced SEO optimization
- Conversion rate optimization
- Custom feature development
Need something different? We can create a custom plan tailored to your specific needs.
Contact Us for Custom PlansGet Your Free Shopify Store Audit
Not sure where to start? We can help! Get a comprehensive audit of your Shopify store and discover opportunities for improvement.
Your Free Audit Includes:
- Performance analysis
- Security assessment
- UX evaluation
- Conversion optimization recommendations
- Personalized action plan
No strings attached, no hard selling. Just honest advice from our Shopify experts.